SuperIntern for Real Estate

Customer story · Diwei & Partners UK Property

Managing 80 properties with SuperIntern.

For David Wu, founder of Diwei & Partners UK Property, managing a portfolio of 80 properties meant balancing enquiries with access to property information. His experience with SuperIntern centres on two everyday tasks: replying to prospective tenants and finding the details he needs during viewings.

David Wu

David Wu

Founder · Diwei & Partners UK Property

The challenge: enquiries and information, handled by one person

David describes managing 80 properties single-handedly. Alongside the work of running the portfolio, he was sorting through incoming emails and searching documents for property details. These recurring tasks formed the backdrop to his use of SuperIntern.

“Managing 80 properties single-handedly used to mean endless inbox triage and manual document searches.”
David Wu · Founder, Diwei & Partners UK Property

A workflow built around replies and live viewings

David uses SuperIntern’s 24/7 auto-reply for incoming enquiries and its mobile query assistant to retrieve property specifications. The two tools address different parts of his workflow: keeping conversations moving and making information available while he is showing a property, rather than sitting at his desk.

“With SuperIntern's 24/7 auto-reply and instant mobile query assistant, I answer enquiries instantly and pull key property specs during live viewings without missing a beat.”
David Wu · Founder, Diwei & Partners UK Property

The impact: David reports two hours back each day

David reports that this workflow gives him back two hours a day. He also credits it with preventing missed leads and keeping prospective tenants engaged. These outcomes reflect his account of using SuperIntern in his own property business.

“It reclaims 2 hours of my day, eliminates missed leads, and keeps prospective tenants engaged.”
David Wu · Founder, Diwei & Partners UK Property

From using SuperIntern to joining the team

David’s relationship with SuperIntern extended beyond being a customer: after using it in his business, he joined the team. He links that decision directly to the value he experienced in his day-to-day work.

“After seeing firsthand how much value it brought to my business, joining the team was an easy decision.”
David Wu · Founder, Diwei & Partners UK Property